Hear what our clients have to say
The Clinic

The staff are friendly and professional. They are also knowledgeable in treating my injuries. The place is clean and spacious as well. Street parking available.
– Eileen L

“Super friendly staff who always makes sure you’re well taken care of. Always leave feeling better since I first started coming here back in 2013”

Vince AD

Very professional and fantastic at doing what they do. When you are done at the facility you feel 100% better and they make sure you are feeling better and not just good. I recommend them to my friends and neighbors anytime they need a physio treatment.

– Sitara R

Knowledgeable and caring professionals, nice facility and location with ample parking around. I have been treated here for various sports related injuries with excellent results. Highly recommended.

– Tim Li

“After suffering a broken ankle from a work injury, I did my post-surgery physio here. It’s an extremely friendly place with great staff who made it a pleasure to go to. The front desk staff are awesome, always making it an entertaining and enjoyable visit and the physios I worked with were friendly, knowledgeable and help get me fixed up. It was always a comfortable, relaxed atmosphere and while I wouldn’t recommend breaking an ankle to get there (ha…), I’d certainly recommend checking them out if you’re looking for a great physio that will help you get back to work.”

-Eric H

“Staff is very friendly and professional. The location is easy to get to and there is plenty of parking in the area. I have been here for two separate problems and will definitely be coming back if I need Physio again!”

-Andrew C

“I came in for Physiotherapy after a car accident.  This was my first time doing physiotherapy and I am glad to have been referred to this clinic.  The staff makes you feel welcomed once you step through the door and I always felt comfortable during each visit.  The physiotherapist was extremely knowledgeable, sincere and genuinely cared about my treatment and results during each visit.  Every treatment was thoroughly explained and the at-home exercises are demonstrated to ensure you are able to replicate once you leave the office. There is plenty of parking on the surrounding streets, I’ve never had a problem finding a spot.  I LOVE that they are open till late on weeknights and during the day on Saturdays.  I find it especially convenient to be able to book my appointments through their online booking system!   I’d highly recommend this place to everyone no matter where they live in the lower mainland!”

Colleen C

Florence Yip

After herniating 2 discs in my lower back and experiencing a number of other over-training related issues with my neck and shoulders, physiotherapy was recommended to me by my doctor. After my back injury I was confined to my apartment for almost 3 months and couldn’t walk for more than a few minutes at a time. Thanks to Florence, a year later, I won a national championship in Masters swimming and I have a lifetime’s worth of training advice and preventative exercise, so that I don’t end up injured again.”

James, Police Officer

“During my journey of progress and setbacks as I rehabilitated from my personal injury, Florence genuinely listened and guided me towards a health centered lifestyle which has healed my body and mind. Today, I am happier and more satisfied with life because the injured person’s dream and hope of being under the care of an exceptionally intelligent, authentically caring, patient centered physiotherapist was my blessed reality.”

Karen G., BA, LLB, LLM, Barrister & Solicitor

“Florence, Just want let you know you are a miracle worker, and I am deeply thankful. Finished the Marathon in Reykjavik in 4:30ish. Knee gave me NO problems what so ever. Wasnt the time I was hoping for, but as I was only able to put in 15km since my mishap, I feel very good about the time. Again, thank you for your professionalism and care. Hope to see you soon, on other terms.”

Greg M., Marathon Runner

“With Florence, you get more than a knowledgeable physiotherapist who listens well and genuinely cares about your health and healing: You get patient-tailored conversation. Ours were about hair metal, cats, and a healthy dose of jock talk. If that isn’t mind, body, and soul treatment, I don’t know what is.”

Robert W. (happy, healed, and heavy metal fan)

“I have chronic neck pain (Degenerative Disc Disease) and Florence has treated my condition for the past 4 years. Her therapeutic attendance is demonstrated not only in her vast knowledge of physiotherapy and acupuncture, but also in her personable demeanor.

After an appointment with Florence I always leave feeling less pain and less stress. I’m also equipped with more knowledge in terms of the various exercises she has taught me in order to maintain my progress at home. Florence is dedicated to seeing her clients’ quality of life improve. She is an attentive, caring and highly skilled professional; all crucial components to healing and pain management.”

Tami T.

“Back in November 2008 I had reconstructive surgery on my knee. I was advised by my surgeon to find myself a Physiotherapist. I called a physio clinic close to my work and was booked to see Florence Yip, one of their physiotherapists. That was December 2008. Over the following 6 months, Florence set me through my paces. During this time Florence gained my trust by demonstrating her expertise and knowledge of her vocation. On top of her obvious professionalism, Florence has an outstanding bedside manner. She’s sharp, witty, really just a joy to be around. I highly recommend Florence as a Physiotherapist, I really can’t imagine a better one in the city. She’s so good it almost makes me happy to be injured.”

David M., Business Manager

Sunny Ma

“The physiotherapist Sunny has been in contact with ICBC on two occasions to request further sessions to get me mobile.  I believe the physiotherapy sessions have played a HUGE part in my recovery. My injuries were from a MVA, and I have been getting stronger from the rehabilitation of my injuries as time goes on.”

Dianne M.

“From previous physiotherapy experiences at other clinics I didn’t like  physio or they didn’t make it work for me. When I was recommended to visit North Burnaby Physiotherapy and Wellness for my back and shoulder injuries due to an MVA, I found Sunny Ma very very knowledgeable, friendly and trusted her with my ongoing therapy/rehabilitation and educating me how to maintain it in the future. I would recommend Sunny and any of the other therapists to all my friends and relatives if required !!!!!!”

Dino B

Man Keen

“I was involved in a car accident in August of 2015. Prior to the accident, I had always been skeptical of people who complained months and years after about on-going injuries, pain etc. I found out very quickly that it’s not something to be taken lightly. My doctor gave me a referral to see a physiotherapist of my choosing. I had one session at another clinic but it just wasn’t a good fit. After some more searching I found North Burnaby Physiotherapy and Wellness, they had several positive reviews so I decided to check them out and I’ve been working with Man Keen ever since. He has greatly helped my quality of life and I can’t imagine recovery without him.

The cliché is everyone will tell you their physiotherapist is “THE BEST” and you must go see them. I can confidently say that Man Keen is ONE of the best out there and if you’re looking for a Physiotherapist give him a call. ”

– Jas

“Every member of staff was friendly. Man Keen, my physio, was excellent. He was very knowledgeable and took pride in his job. I have waited almost a year since our last session and my knees remain pain free. I still do the exercises that he set for me, although not every day like I used to while he was treating me. You will be in safe hands and feel cared for.”

G. Williams

Had a painful Achilles tendon problem that made it difficult to walk. Was fortunate to be referred to Man Keen Yeung who in one session using IMS procedure, the result being the next day I felt at least a 50% improvement. Very impressed with Man Keen in his accurate diagnosis to getting me on the path to recovery. My gratitude to you Man Keen.

– Eddie E

Alexander Benin

I had an ankle injury (rolled and broke!) and had difficulty walking for months. Since started physio with Alex Benin, I had lots of improvements and feel my ankle is getting much stronger. Alex has been very professional and put me through really good and effective exercises. I highly recommend Alex.

– Yassi H

Alex was able to help me get my shoulder pain under control and after about 3-4 weeks the pain had pretty much subsided. He was compassionate, understanding, and very patient in helping treat me. Highly recommend him and this place! I will definitely be going back if I have any future issues or if my shoulder pain comes back.

– Oliver M

Recently (2022) I returned to this location and saw Alex B who I would highly recommend as well, very knowledgeable, professional and very good manner. I felt confident with his assessment, treatment recommendations and appreciated his positive manner. I am on the road to recovery. Thanks Alex!

– C Sutherby

Alex Benin helped with my rolled foot. It is a lot better now.

– Lawrence L

I had a wrist injury and Alex Benin helped me out and got me back to full strength with a great rehab plan I would highly recommend him he is very professional and friendly. Also booking is very nice and easy and they are following all protocols at this time.

-Matthew B

Had Alex as my physiotherapist & cannot thank him enough. I went into my first visit in early September on crutches, my final visit in late October I am leaving feeling totally fine. Alex gave me a workout plan that sped up my healing rate incredibly, cannot imagine where my injury would be without his help. Everyone met at the front desk was always great to talk with & friendly too. Will be telling anyone in need
of physio to go here.

– Jamie S

I was dreading having to change my Physiotherapist when I moved cities and after one false start I found North Burnaby Physio, and I am so glad I did. I had to find the right fit/right practitioner who is certified in certain therapies, but every physio I’ve worked with here over the summer has been fantastic, welcoming and professional. Their front desk staff are always helpful, Alex in particular was super helpful letting me know there’s clothing available if your street clothes aren’t ideal/comfortable for treatment! 10/10 would recommend!

– Tam L

I had a wrist injury and Alex Benin helped me out and got me back to full strength with a great rehab plan I would highly recommend him he is very professional and friendly. Also booking is very nice and easy and they are following all protocols at this time.

-Matthew B